Level 2, 48 Cecil Street Southbank, Victoria, 3006 +61 3 9536 8181 australia@virginpulse.com View Map. 56 Edmondstone Road Bowen Hills Qld 4006 Australia Mailing Address: P O Box 1034 Spring Hill Qld 4004 Australia, Guest Contact Centre - Reservations and General Enquiries, © Virgin Australia Airlines Pty Ltd. ABN 36 090 670 965. "telephone": "+61 7 3333 6600", Keep up to date on flight information with Amazon Echo and other Alexa-enabled devices. 174 Spadina Ave. Suite #300 Toronto, Ontario, M5T 2C2, Canada 416-304-9500 Home Contact If you your enquiry is related to a Virgin Australia flight only booking, please call 13 67 89. We thank you for your patience during this time. Check our Covid-19 news page for the latest updates. Shall you unable to get your question answered, please contact Virgin Australia Call Center at 13 67 89 or +61 7 3295 2296 (24x7) if you're calling from outside Australia. UK: 0843 104 7777 4. We're offering live chat with our agents as we work remotely to support you through this time. Members can also request a Velocity membership card, provide feedback, or contact us options. If you have booked through a travel agent please liaise with them directly. This provided both Qantas and Virgin with $165 million to underwrite flights serving all capital cities and regional centres on a break-even basis. //= $host ?>//= $env ?> Caribbean +1 800 744 7477 Due to the impact of Coronavirus and the safety of our staff we are working remotely to support your enquiries regarding your travel package. "@type": "ContactPoint", Rua Rio Negro, 1065 Barroca, Belo Horizonte, Minas Gerais, Brazil (+55) 31. For mobility or medical assistance, please call the Special Assistance team on the number relating to your country of departure. Virgin Australia Holdings Ltd’s Share Registry: 1300 552 270. Sign up to V-mail. 20,000 bonus Velocity Points and $100 cash back is available for new approved Virgin Australia Velocity High Flyer and Flyer credit card customers who apply by 29 January 2021 and spend $9,000 for Virgin Australia Velocity High Flyer and $4,500 for Virgin Australia Velocity Flyer on Eligible Transactions in the first 3 months of card approval date. }, If you booked before 20 April 2020 for travel until 30 September 2020 and you no longer wish to or are unable to travel you may cancel your booking with no Virgin Australia Holidays cancellation fee* We thank you for your patience during this time. At Virgin Australia Domestic Lounges Platinum members receive complimentary access and three additional guests, plus up to three children aged between 4 to 17 years. Book hotels, cars, travel insurance and holidays. United Arab Emirates: 8000 170 050 6. }] Call. 2516.2488 enquiry-br@virginpulse.com View Map. virgin australia guest contact centre number. Due to the large number of people changing their bookings, Virgin Australia recommends only trying to contact them if your flight is in the next 24-48 hours. Virgin Australia – Book Virgin Australia flights to destinations in Australia and around the world. It is the second largest airlines corporation in Australia. 13 6789. Share via SMS. “We are committed to supporting our guests during this period and have set up a dedicated customer care hub to manage the surge of customer queries and travel changes.” Request a conditional credit. … About Virgin Australia. - Via the Virgin Australia Business Portal if you are a corporate customer, by choosing Travel Bank as your form of payment - Over the phone via the Guest Contact Centre. I want to receive emails from Virgin Voyages. If you'd like to discuss your booking with one of our agents, you can email us at enquiries@virginaustraliaholidays.com. Virgin Australia Airlines. www.virginaustralia.com. Australia & New Zealand. Virgin Australia’s young and stylish fleet currently flies you to over 45 destinations across Australia in addition to a number of international destinations including New Zealand, Indonesia and the Pacific Islands. Find a Virgin company. Contact number; Australia: 13 67 89: New Zealand: 0800 67 0000: United States of America: 1855 253 8021: United Arab Emirates: 8000 612 002: United Kingdom: 0800 051 1281: Anywhere else in … China +86 21 5353 4600. Online check-in may not be available for bookings with specific service requests. From the terminal to the aisles, you can’t keep a good thing down. To book a Virgin Australia Holidays’ package with travel credits, you will need to contact Virgin Australia Holidays on 13 15 16. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Virgin Australia Airlines Customer Service. Be our pen pal. Head office: 56 Edmondstone Road, Bowen Hill, Brisbane, Queensland, 4006, Australia Phone number: +61 7 3295 3000, +61 7 3295 2296 Fax number: +61 7 3839 4024 Save Contact. To chat with us, simply select the red button that appears in the bottom right corner of the Virgin Australia Holidays website. Chat with us. USA +1 800 365 9500 or text 97634.. South Africa +27 11 340 3535. "@type": "Organization", Initial Virgin Australia Airlines complaints should be directed to their team directly. 3,357,323 were here. Search. Customer Care and Reservations: +44 (0)344 874 7747 (Open 7am - 10pm BST) Flight Information: +44 (0)344 209 7770 "url": "https://travel.virginaustralia.com/au/holidays", If you your enquiry is related to a Virgin Australia flight only booking, please call 13 67 89. We welcome all guests, including unaccompanied minors, the elderly and those with disabilities and is committed to being your airline of choice. As we are experiencing high call volumes, please allow up to 21 days before contacting our Guest Contact Centre about your credits/refund unless you are looking to use your credit for travel within the next 7 days. SMS these details to your mobile phone for free: Virgin Australia Contact Information Telephone Reservations & Helpline. Australia: 136789 or +61 7 3295 2296 2. Virgin Atlantic Flights departing UK. Find them from our full list of Virgin companies and visit their own website for relevant contact details. Website . If we are unable to provide the Virgin Australia Email Address, we will offer a link to their passenger contact page. Virgin Australia Flight status information including flight arrival, departure, delays and … Phone: 13 6789. "@context": "http://schema.org", As a result of COVID-19, our Guest Contact Centre is operating reduced hours and our Reservations Inbox is experiencing high levels of enquiries. Virgin Australia Contact Phone Number is : +61 (07) 3295 3000 and Address is 56 Edmondstone Road Bowen Hills Qld 4006, Australia Virgin Australia is a major airline of Australia. Receive monthly progress reports from a dedicated account management team. Main information and reservation numbers: 1. Ping us an email. If you are unable to check in online, please check in at the airport. Important Information: Please check the latest government requirements prior to travel, which include wearing a face mask on all domestic services. Platinum members may also access the Virgin Australia Lounge on arrival. Virgin Australia Email Or Contact. Now You’re Flying, Worldwide. We thank you for your patience as we work through the unprecedented backlog of enquiries. Specific service requests. Old school ways. Contact number; Australia: 13 67 89: New Zealand: 0800 67 0000: United States of America: 1855 253 8021: United Arab Emirates: 8000 612 002: United Kingdom: 0800 051 1281: Anywhere else in … Be part of the conversation on our latest ventures. Receive two complimentary Velocity Pilot Gold memberships when reaching $2,000. Share via SMS. Enjoy priority lounge entry using Self Service Entry. Copyright © Virgin Australia Airlines Pty Ltd ABN 36 090 670 965. Earn travel credits when you spend $20,000 or more on eligible flights Virgin Australia Airlines. Canada. View Specific Needs and Assistance for more information. To speak with a Guest Centre Agent, the operating hours are as follows: View Specific Needs and Assistance for more information. Australia’s airline of choice. Flight Number Flight Date. Virgin Australia Flight status information including flight arrival, departure, delays and cancellation information "contactPoint": [{ Travel Cancellation Request Form. Brazil. Please contact us if you require specific needs and assistance. USA: 1 800 444 0260 5. Book… So whether you’re flying for business or leisure, experience the difference with Virgin Australia. We will ensure your information is included in your booking, for our team members at the airport and onboard to be made aware of any assistance you may require. Please include your Booking Reference Number, Last Name, First Name and phone contact details. If you booked through a travel agent or another web site like Webjet, you’ll need to contact them directly to cancel or make any changes. For any reservation enquiries, please use our Reservation/General Enquiries Form. Subscribe to Virgin Australia V-mail to be the first to know about our best flight specials, Happy Hour sales alerts, holiday packages and partner deals. Virgin Money Australia Contact us | Virgin Money You're one click away from talking to the people at Virgin Money about your Virgin Car Insurance, Virgin Home Loans and Virgin Super. Learn more about the Virgin Australia lounge. Email Virgin. Internationally: +61 7 3295 2296 Velocity Frequent Flyer: Note that if you're a top-tier platinum frequent flyer with Qantas or Virgin Australia you'll have a dedicated number to call -- but ringing the main line and entering your frequent flyer number should zip you straight to the platinum service agents anyway. Reach us on social. Membership Enquiries 08:00 - 20:00 (AEDT), Monday to Friday Flight Redemptions 07:30 - 22:30 (AEDT), 7 days a week Australia: 13 18 75 New Zealand: 0800 230 875 Other International Locations: +61 2 … { The headquarters of this airline is situated in Brisbane city of Queensland, Australia. New Zealand: 0800 670 000 3. If you have already cancelled your flight or your flight has been cancelled by Virgin Australia . Australia (Toll Free): 1300 170 911 New Zealand (Toll Free): 0800 443 744 USA (Toll Free): 866 810 7162 All other Countries (International Tolls apply): +61 7 3295 2257. India +1-800-102-3000 (toll free), +91-124-4693030. Discounted Virgin Australia Lounge Memberships and offers year-round. Contact Virgin Media for help and support with broadband, TV, mobile and home phone. Save 10% on select domestic and international flights. Contact Us. Despite entering administration, Virgin Australia is expected to continue flying on selected domestic routes until June 7, 2020, as part of the Government-subsidised 'minimum domestic network'. Hong Kong +852 2532 3000. Virgin Australia, is among Australia’s biggest airlines, and it is the largest airline by fleet size to use the Virgin brand. Australia 13 67 897 New Zealand 0800 67 0000 USA 1855 253 8021 UAE 8000 612 002 UK 0800 051 1281 Rest of the World +61 7 3295 2296. 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