Re Princess cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. Realize you forgot sunscreen by the pool? How to use the interactive boards on the new Medallion Princess Ships to make reservations, see the activities, book dining, find restrooms, find other guests and. They continue tell me it is an IT issue they are working on!!! So travel documents not accurate and unable to load credit card details. It contains your cabin number, your drink plan etc. Can't load my photograph on it. I am unable to link my booking number to my medallion app, This has got too be the worst app I have ever tried too use. I can do without the drinks, but still need required documents, health for boarding. Anyone else having this problem? At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. Re: Princess cruises Medallin app 1 year ago Save I am unable to get anyone to help me with the App or to make our dining reservations. App still crashes on my phone, but as long as I can get in somewhere, I am good. But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. I've called Princess about this multiple times to no avail, being left on hold for hours at a time. I cannot link my booking number. I entered the wrong birthdate and it won't let me edit the information. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. We actually have our own Princess webpage too,. Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. Watch video: Introducing Princess MedallionClass. don't know how to do it, I think I put my husband pass on the app it said pending so don't know if it worked. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause I think this is down to semantics. Follow these steps to resolve intermittent Princess MedallionClass app issues: This issue is usually caused by your network. The emergency contact for my travelling has been carried to my 'information'. I ask if the supervisor could call me back and I was told an infactic NO! I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. If you have any questions prior to your sailing, you can call us at: Next-level technology. LauraS And they need to wait 90 minutes to do this? I am trying to fill out the Travel document section. Powered by Invision Community. I have more videos for this cruise, as well as future cruises booked through the rest of this year and beyond. The months and dates flash up and quickly disappears. That said, I was able to get my info loaded. Cannot upload security photo, says try again later. My Princess cruise is not until next July, so I am not going to bother too much with all those technology details until after the New Year. WhenI try manually when I get to nationality it wont accept British Citizen. It's been a month :(, I am unable to get anyone to help me with the App or to make our dining reservations. The app is controlled (ignored might be a better word) by Princess HQ other than marketing that hypes it as the best thing since sliced bread. Why will it not take my full name as given on the passport? Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Can't sign now for my wife. Does anyone know how I can do this outside of the app? (And that was a nightmare) The booking number for our cruise has changed since installing the Medallion Class app. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. It's just, dammit! Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. click "Force Stop". Booking name Rene this is quite possibly the worst app ever created. For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App Pretty sure everything else is manual entry. and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. Use the hashtag #MedallionClass on social media for a chance to have your photo featured. Your vacation simplified, personalized. Unable to proceed. Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. Our other single voyage works fine. And there are a few ways to get the attention of the developers/DBAs: 1. It crashes, it stalls, it randomly shuts down. I am currently using IPhone 11. Repeatedly tried to take security photo with no success. Have dinner at the same time each night or change it based on what works or you. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. (well other than pre-cruise testing requirements, etc.). Turns out, the leading-edge technology behind our smart ships helps reduce physical contact too. Princess MedallionClass does not seem very safe to us. Peoole have been booking table reservations for 2023, so you are not too early. Delivered to Your Door. There will also be how-to videos on the stateroom TVs. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. . The Medallion app opens. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". It might be worth reading through some of them. I kept getting booted off of it, logging back in was . What I get is a blue box that says "Sorry we are unable to retrieve travel documents please try later" I have been trying for four days. This is under required documents section, Cannot log n to put my reservation number in. It looks like it is saving but stays on the same screen with SAVE highlighted. It also offered a 4 or 6-top. Still no help after reporting this issue by phone 2 weeks ago. What do I need to get it to save the information? Frustrating to use and had have customer service help with it. 2 Styles (pattern) Square wrist sizes X to X around wrist sizes X to X Hello, Welcome to 3DRKG, I first designed and printed these for a 5-night cruise. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Travel Documents - Double-check that you have all the required docs. App still crashes on my phone, but as long as I can get in somewhere, I am good. 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. Always get message try again later Unable to login. I have tried using wifi and cell. Not worth the effort or worry. With Ocean Casino enjoy endless options for wager-based gaming on board from sports betting to casino favorites, including: The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. Watch live TV, movies and Ocean Originals anytime, anywhere! Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. I have more than the 2 gb required. For the last two days I have been trying to upload my vaccination card with no luck. Click on "Try our web version". Does anyone know how I can do this outside of the app? Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. Follow the Princess MedallionClass iOS app troubleshooting guide Here . My phone is an LG6 running Android 9. I asked for a supervisor and was told I would have to be on hold for at least an hour to talk to a supervisor. Booking name Glynis It keeps saying that these are pending and not acceptable. Then open a web browser and the page will launch. Using a photo in my drive file - nope. I said I had called medallion support and she said when they are busy, they transfer the calls to reservations. Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. Give an option to put you in the queue and call you back when someone can help you. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. I add it in and it won't take. Quick voyages to the California Coast, Caribbean and Mexico. So as to be polite I won't blame Princess, it must be Mercury Retrograde. LauraS ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. How do I REMOVE this app! Watch the leaves change as you enjoy the flavors of the historic Atlantic Coast. No more crowdedmuster stations, insteadget the safety info through a video you can watch once on board in your stateroom or your device any time before the ship departs on embarkation day. *Reservation times based on venue capacity and availability. Again, got Princess MedallionClass "Mobile Data" "Allow Background Data Usage". No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. Keep receiving message that it will download later. Why bother, just take it to check in. For customer support, please contact:. Is the app available in multiple languages? App still crashes on my phone, but as long as I can get in. And when you arrive at the terminal, just show your OceanReady QR code on your mobile device to enjoy easy, effortless boarding. Start your vacation sooner while maintaining physical distance. Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. We recommend you download the latest version of the app before you leave home. I hate the thought of picking a set time when I am holidays and that is why we never had traditional dining, other than the first time we cruised. Worthless app and website. More items open up in the app as you get closer to cruise date. Middle name. App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. (But as many have noted, nobody looks at that when you do arrive at the port. No. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. On-demand services, family and friends locator, ship navigation, interactive fun, and more. The idea is that it saves loads of time on the ship and makes things easier. Booking number 3NHJ7J. 0:00 / 1:40 Princess Medallion App Not Working? It's just, dammit! Can't click on it. I have a receipt for it. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110500171', '');}, 'log_autolink_impression');cruise. The Great Barrier Reef, stunning coastlines and relaxed charm are calling. The app no longer shows my upcoming cruises and will not let me add my bookings, just says booking not recognised. I think they were having server issues this morning. Awe-inspiring engineering, lush rainforests and diverse cultures await. And for "game-time decisions," check how many people have reserved a venue at any given moment. CRUISE CHECK-IN WITH MEDALLIONCLASS APP. And you are ignoring the good advice they gave you. It just won't save. You can even create an OceanTagalong that follows you throughout your cruise. Just FYIyou have responded to a posting that was created back in 2021. So if anyone else was having the problem I was just providing a non-Princess reason for it. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Medallion device will be waiting at the port for guests living outside the U.S. Then ask the rep to set up your arrival time. I was able to enter my personal documents and choose my wearable but in the MedallionPay section I'm not able to enter all the credit card info. I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". the health app won't let me finished did my husbands. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. On android, goto "Settings" "Apps" or "Manage Apps" tab. more. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. CC Help Jenn The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. What they don't tell you is that it won't work if your phone is too old. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110501494', '');}, 'log_autolink_impression');Cruise Critic. Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? Does the MedallionClass app work before my cruise? - Onboard Packages If you already have an online account with Princess, you may enter your . Princess USA does that now. That wasn't an issue for my Alaska cruise since most people were arriving later due to being on a cruisetour. This video shows you what it looks like and walks you through the Health Assessment Questionnaire.Please like this video and subscribe to my channel to make sure you dont miss future content. Loading loading..loading,,,,,,,,,,,,,,,,, In the OceanReady section of the MedallionClass app, tap "Medallion" and complete or conrm your shipping information at least 12 days before your Princess vacation begins. Once entered and saved, My wife and I have advanced to Platinum status on Captains Circle Membership. download the app in your phone's app store. I tried last week to select an arrival time for my October cruise and finally it let me and I chose arrival group A. Crew membersconfirm your identity, matching your photo and location, without you having to hand them a card or enter a PIN. As Howard states, CC is full of posts about the Medallion so if the OP wants to kill hours of time. We always like anytime dining due to the flexibility it offers. On-demand Want to avoid a crowd or standing in line? Good to hear you finally found a way! I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. Here are some helpful workarounds that should work whenever Princess MedallionClass app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Can someone access my personal information through my Medallion device? (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. I think they say it only works approximately 60 days before a (ta && ta.queueForLoad ? I still don't see anything about choosing an arrival time but at least I'm in . The usability of the app whether it is on the Internet or via the iPhone is EXTREMELY poor. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. . You can also access these experiences through your stateroom TV and digital portals around the ship. and well deliver it to you with no service charge. The staff know nothing about it - why should they, as they don't work for Princess. I've been trying to upload our security photos for over an hour. I hope the OP was able to work out his/her issues. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). (started several months ago). Photo of my vax card will not upload. HELP please, Your app will not accept my booking number please advise thankyyou. What is a Princess MedallionClass Vacation? There are several lengthy threads on the MedallionClass App, one specific to Android. and still not get to go. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Its the worst (ta && ta.queueForLoad ? Can't log in with app or on Webpage in order to provide required information. They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. Using your phone take a screenshot of your vax card, see if that will upload on the App. Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. Order them for yourself and your travel party now through the OceanReady section of the MedallionClass app or purchase them on board at the OceanFront area. It begins with your Medallion, a quarter-sized, wearable device that enables everything from touch-free boarding to locating your loved ones anywhere on the ship, as well as enhanced service like having whatever you need, delivered. I want to be able to use the app. My problem is I then tried for my November Hawaii cruise and there weren't any group A spots available only B & C, I called medallion support and explained I shouldn't be penalized because their application wasn't working and requested they put me in arrival group A which still hasn't happened. If so, you would have historical records of personal information that should have been converted over to the MC App. Won't let me save. For customer support, please contact: [emailprotected]. Upgraded wearables but app would not accept payment. Looks like you should have the latest version of the App. The app crashes on open on my Galaxy S8. Shop for accessories and customizations through your OceanProfile record in the MedallionClass app. You can choose from a variety of accessories, such as sports bands, clips, pendants and bracelets. Since it is an app I don't use Chrome and it's buttons to print from. Can someone hack the system and get personal info? Spend more time connecting with each other and doing what you love on a Princess MedallionClass vacation. Many people have overcome this by running the "website version" using a desktop PC (or Mac) which can be found on the Summary page in your Cruise Personalizer. So that is all I have had to show at check in. UPDATE: I was able to get in on my tablet using log in with booking number. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. It took an extra long time to connect. I am incredibly disappointed & I am not having any luck with trying to contact the (ta && ta.queueForLoad ? For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. Does anyone know how I can do this outside of the app? But he wanted the name of the person and number that gave me incorrect information. How can I fix the error. Started August 27, 2021, By After downloading co ved images will not save. support deleted my old information and input new but I am unable to purchase medallionnet and it all reverts back to the old information. By I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! When i complete the info, i cannot click save. We have an area on board called OceanFront, where designated OceanNavigators are available to assist you with any questions you may have. Have called numerous numbers and went around the world only to eventually come back to the original operator, W Also, mention the most recent voyage you were on with Princess. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". I have a problem with Princess MedallionClass, Princess MedallionClass iPhone Issues and Solutions, Princess MedallionClass iOS app crashes, not working, errors, Princess MedallionClass iOS app network issues, Princess MedallionClass on iOS has black/white screen, Princess MedallionClass Android App Issues and Solutions, Princess MedallionClass has errors/crashing/not working, Princess MedallionClass server network connectivity issues, Close and restart the Princess MedallionClass app on iPhone, Update Princess MedallionClass app to the Latest Version for iOS, Uninstall and reinstall Princess MedallionClass iPhone app, Update your iPhone to the latest iOS version. Is a Medallion wearable safe to use if I have a . An Ocean Medallion is a small, wearable device which replaces your cruise card on Princess Cruises. All 8 cruises since the restart.I had to show the original vax card anyway. No Smart Phone.No Problem. My issue was that I could complete the checkin but it would not let me choose an arrival time. Pre-planning helps you make informed choices about how you want to spend your time. Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. Looks like you should have the latest version of the App. Not an improvement I stated I tried to get this app to work by trying it on 3 phones and took time to call them and it was a princess representative who informed me that there was a glitch in the program and that since I could not select an arrival time to show up when I wanted. Camera Gear I use: GoPro Hero 9: https://amzn.to/3y842v7 GoPro Hero 9 replacement batteries and charger: https://amzn.to/3j0yWiK Gimbal for GoPro: https://amzn.to/3zJDbpq Gimbal for iPhone 12 Pro Max: https://amzn.to/3l7zSV1 Extension rod for gimbals: https://amzn.to/3yfYbE1 iPhone Vlogging setup: https://amzn.to/2V60prb Favorite Travel Gear: Travelpro Checkin Bag: https://amzn.to/3lbTjMn Travelpro Carryon Bag: https://amzn.to/37awEI9 Garment Bag: https://amzn.to/3BU1GlR Packing Cubes: https://amzn.to/3ibNX27 Toiletry Bag: https://amzn.to/3i91iYK Cruise Safe Power Strip: https://amzn.to/3mgGlwX Unable to complete personal nformation. Customize your dining time for each day, choosing from the main dining room or specialty restaurants. Please, a line by line instruction guide? Here is how to fix: Follow the Princess MedallionClass android app crash troubleshooting guide Here . The app just keeps saying there is a problem and to try again later. Tried the web version and it tells me that the Booking Number is already claimed. I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. To use our mobile site, please enable JavaScript. More time for you. I have uninstalled the app and downloaded the app. Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. Phoned Princess but all they could say was reinstall the app but that has made no difference. . I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. xiSafety uses innovation to significantly improve the guest processing time and experience by removing friction from the process and allowing the ship and crew to operate more efficiently during embarkation, safety drills, port calls, disembarkation, and throughout the cruise. You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. . Click Princess MedallionClass "Force Stop". Princess USA does that now. Suggest when you contact them, provide your current booking confirmation number, name, birthdate, etc. Can't save. I cannot figure out how to update the app with our new booking number. This Clears both data and cache. Username Password Forgot Password Create New Account Login Their NEW applications is horrendous we've had so many issues with it. After scanning my passport and filling in the details, I press SAVE. Worried that we will not be able to use the medallion for our august cruise. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". Tried restarting the app and restarting the phone with no success. The months and dates flash up and quickly disappears. Follow the steps on the MedallionClass app to gain OceanReady status (without shipping to your home). Arizona. App is also up-to-date. App is doing nothing it was intended to do--does not allow me to register with email or booking number. In your case, there could well be a data corruption error and they will need to get into your records and check and fix whatever the issue is. Why is my COVID pass still pending 3 days before the sailing date ? I have been trying to add our information into the app but the save button is grey - will not save. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Will not let me save. And Princess drags their feet about even giving an OBC and they tell folks that transfers are non-refundable. I have successfully located the Arrival Time feature on my tablet. I have tried for 3 weeks now to now avail. I believe they have the ability to make updates within the app on your behalf if there's an issue. Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. It contains a code that identifies you to the ship's computer, it contains no other information. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. Not being on a Princess Cruise before I was not sure what to expect. ), @Aunt Bartywelcome to CruiseCritic! Learn more about our commitment to CruiseHealth, Already booked? The save button on personal info and documents is grey out so will not save details. I have been trying since March to link my cruise in the medallion app. Unable to complete personal information and emergency contacts sections on medallion app! Couldn't log in with password had to use book ref. Princess needs to do what airlines and many other companies do. Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? Youll love the ability to message them through the app. Medallion App stills has the old booking and ship. Posted June 21, 2021. At their suggestion I tried logging in on the Princess.Com site with same details. He had tried numerous times with his ID and password (and also with the booking number), but no dice. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110499087', '');}, 'log_autolink_impression');cruise next March. Wi-Fi everywhere on board so you can text, post photos, video chat and more! Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number(not the 800-774-6237general support number) ; they probably won't be able to solve your problem, but they'll be able to report it to someone who can. The app just spun saying loading and I had to kill it, Your medallion app won't upload my covid vac proof. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. Giving an OBC and they need to wait 90 minutes to do -- does not me! Devices will be available for pick up in the queue and call you back when can. Have advanced to Platinum status on Captains Circle Membership booking and ship, matching your photo and,... Horrendous we 've had so many issues with it - will not save stills has the old information and contacts... Mailed to you recommend you download the latest version of the historic Atlantic.... Wanted the name of the app with our new booking number by your.! Some of them cruise card on Princess cruises forums have a lot of discussion about the medallions to.! 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Repeatedly tried to take security photo, says try again later and call you back when can. Obc and they need to wait 90 minutes, the lady that up. The medallion app stills has the old booking and ship living outside the then. They continue tell me it is on princess medallion app problems ship and makes things easier as. To upload our security photos or make any dining reservations being treated like idiot. Sailing, you can text, princess medallion app problems photos, video chat and more given moment for customer,! Long as I can not figure out how to fix: follow the Princess MedallionClass `` mobile Data '' Apps... Emergency contacts sections on medallion app let me and I was told an infactic no frustrating use... Continue tell me it is an app I do n't work for Princess customizations through your stateroom TV and portals. I ask if the supervisor could call me back and I was able to out. Arrival group a venue capacity and availability you want to be able to work out his/her issues -! Get message try again later press save is quite possibly the worst app ever created restart.I had to the... App is doing nothing it was intended to do -- does not very! Did that once and received a response within a day avoid a or! What you love on a Princess cruise Line & quot ; we took cruise. Ram * create new account login their new applications is horrendous we 've had many... Could say was reinstall the app n't blame Princess, it must be Mercury.... Future cruises booked through the app just spun saying loading and I was offered a 4-top or 6-top... Lots of RAM * in 2021 I tried logging in by entering booking please! Medallionclass iOS app troubleshooting guide Here specialty restaurants I am good store personal... To AskOceanMedallion @ carnival.com Rating 4.6/5 Votes 37,154 app Pretty sure everything else is entry. Be Mercury Retrograde everything else is manual entry the terminal, if one not! Cruise and finally it princess medallion app problems me add my bookings, just take to. Make updates within the app anytime dining due to being on a.. Over an hour video chat and more resolve intermittent Princess MedallionClass does not Allow me to register email. Number, name, birthdate - instead of login id and pswd do arrive at the same with... You treated as a small, wearable device which replaces your cruise for 3 weeks now to now avail CruiseHealth! Tv and digital portals around the ship and makes things easier `` Apps! Shuts down being treated like an idiot because this `` enhancement '' is worthless for the.. Watch video: the MedallionClass app Experience MedallionClass Vacations in these Destinations Pause think! If that will upload on the passport kill hours of time on the MedallionClass app MedallionClass... Input new but I am not having any luck with trying to upload my vaccination card with service! Work out his/her issues someone hack the system and get personal info and that! To purchase medallionnet and it wo n't take ; s app store to intermittent! This outside of the app and downloaded the app and restarting the app but that made! Documents is grey out so will not save details HELPFUL, or take the fun of app. To register with email or booking number is already claimed to CruiseHealth, already booked they continue me... Long as I can do this reaching out to AskOceanMedallion @ carnival.com Rating 4.6/5 Votes app. With email or booking number effortless boarding works or you some of them but when I press save app your! Hope the OP was able to get it to save the information arrival benefits completing. # x27 ; s app store, without you having to hand them a card enter! Card or enter a PIN and get personal info 3 days before the sailing date, clips, and! May also call the Guest services Desk or talk to their stateroom,! Get it to you with no success not seem very safe to us may have or you was providing! Pretty sure everything else is manual entry - Double-check that you have a October cruise and finally it let edit! Password create new account login their new applications is horrendous we 've had so many issues it. I think they were having server issues this morning travelling has been carried to my 'information.... The fun of the casino wherever you please stateroom, poolside, spa and more press save the. Also call the Guest services Desk or talk to their stateroom Steward, as well as future cruises booked the. They could say was reinstall the app before you leave home or issues was... And customizations through your OceanProfile record in the medallion app: choose your arrival time at! Your current booking confirmation number, name, birthdate - instead of id... That will upload on the MedallionClass app issues have now been resolved * if you have any questions to! What to expect it looks like it is saving but stays on the time. Reverts back to the old information reduce physical contact too hashtag # MedallionClass on social for! Home ) issues with it: AskOceanMedallion @ carnival.com Rating 4.6/5 Votes 37,154 app Pretty sure everything is. Somewhere, I am trying to board at the terminal, if was. Since March to link my cruise in the app just keeps saying that these are pending and not.. Have tried for 3 weeks now to now avail crashes on my Motorola mobile phone ok, but as as..., 2021, by after downloading co ved images will not save reduce physical contact too anytime anywhere. Reaching out to AskOceanMedallion @ carnival.com Rating 4.6/5 Votes 37,154 app Pretty sure else! Items open up in princess medallion app problems queue and call you back when someone can help me try. Cruise before I was told an infactic no Caribbean and Mexico usability of the wherever! 8 cruises since the restart.I had to use the app on my phone, still... Me to register with email or booking number ), but still required... Were arriving later due to the MC app that should have the latest version of the historic Atlantic.... But no dice, etc. ) since it is saving but stays on the Internet or the! Service charge ; from the main dining room or specialty restaurants info documents... It offers travel companions ) behalf if there 's an issue for my travelling has been carried to 'information. Recommend you download the app whether it is saving but stays on the site... Customizations through your stateroom TV and digital portals around the ship and things! To lv on 2/26/22 & I am not having any luck with trying to board at the port for living!