Here is a method in few easy steps that should be able to uninstall most programs. A separate attack campaign has been detected in early December 2018 which uses the DHL phishing scam as the conduit to spread the Ursnif Trojan. dissemination, forwarding, printing or copying of this E-Mail and its Next, you'll need to select (or create) your client, project, and choose an invoice type. attachments is strictly prohibited. Ireland's housing crisis leaves multinationals considering building homes for workers, Housing crisis is leading Big Tech and others to consider getting their own housing for their talented staff, We went on patrol with gardai in Dublin city as they tackled street drug dealers, thieves and violent thugs. Taoiseach Leo Varadkar told Social Democrats leader Holly Cairns that he hopes that this will be the year that the Government "turns the corner on housing". DHL only collects money due for official DHL related shipping expenses. The best way to protect your computer from PUPs is to be careful when downloading software from the internet. I got notifications from DHL that my wheelset is waiting clearance at US customs and they needed additional identification for them to have it cleared. Apparently DHL does this (at least in the UK). According to the released information, the intrusions are being done in targeted waves. (3 minutes) Print packing slips in bulk or use the Shopify mobile app to view the products for each order. But before doing this, please read the disclaimer below: You can repeat the same procedure with the following other Library directories: ~/Library/LaunchAgents In reality, this will lead to a virus code execution. Do not click on anything, but note the number and check whether it is valid viaTrack & Trace at dhlexpress.nl. In some cases, clicking a link will download malware on your PC. When you are facing problems on your Mac as a result of unwanted scripts and programs such as DHL Phishing Scams, the recommended way of eliminating the threat is by using an anti-malware program. Dear Joe Your DHL delivery has been stopped at our depot. Any browser could be affected and any operating system for that matter. by Graham Cluley. While it's normal for you to see a phone number attached to a text message, when companies send text messages, they'll typically arrive with a company name or ID on the phone number. Symptom #4: You see installed apps on your Mac running automatically and you do not remember installing them. Estoy vendiendo algunos articulos de segunda mano en wallapop y me escribe una persona que ya no esta disponible su perfil en la app, diciendo que quiere comprar el articulo y hay que mandarle un correo electronico, despus pregunta si acepto pago contrarrembolso atraves de DHL, aceptando darle el nombre , direccion y valor del artculo. Send a screenshot of the suspicious SMS to phishing-dpdhl@dhl.com, include the suspicious phone number in the message. The legitimate DHL address is used to target many users at once. These types of DHL Scams were seen to be pushed via e-mail address messages on a large scale as seen on the below screenshot. A new text scam is tricking thousands of Aussies at home waiting for their online shopping to arrive. The ACMA is reminding consumers to be aware of scam SMS messages with unusual looking links. Login to your account and change the password, If you lost access, please report this incidence via. CUSTOM DUTIES AND TAXES. Step 3: Select the unwanted extension and click "Remove". Navigation GPS Radio NBT CIC 2010-2016 F11 F10 Series 5 BMW For Auto 12 Android Player Multimedia Car 1920*720P 12.3'' DHL Scams are prominent in August 2019 as much as in the past. Step 4: After the extension is removed, restart Google Chrome by closing it from the red "X" button at the top right corner and start it again. To receive your parcel, Please see and check attached shipping documents. INSURANCE. +1 (800) 321-8807 feel free These messages have been used to infect devices with the FluBot malware. Phishing scams can be hard to spot. If you receive the scam message, it reads: "HERMES: Sorry we missed you, our driver will be redelivering tomorrow. Subscribe for our newsletter regarding the latest cybersecurity and tech-related news. Fill out the waybill and print it. Banners, pop-ups, and more kinds of adverts could be placed on top of browser pages to push more links and phishing messages. In the case of DHL notifications, this is usually a document of any of the popular types: presentations, databases, spreadsheets, or text files. We discuss it here. /Library/LaunchDaemons. Below you will see how to differentiate the usage of the DHL brand from scams and the real thing. For examples, for Serbia, the letters sr would be added at the back of the url, while the main address will remain. You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome. DHL has warned people to be aware of a fraudulent text message pretending to be connected with the delivery company. The scam shows you a notification of a DHL Parcel Arrival. That doesn't even allow time to call the PO for authorization. ive just been a victim of this.. and i think this malware is still doing its rounds as of this writing.. Can you provide more details on how the infection happened? You are receiving this email because a notification is configured to receive notifications from Proview. Step 5: Make sure to call your ISP (Internet provider or carrier) and ask them to change your IP address. Step 2: Click on the gear icon labeled 'Tools' to open the drop menu and select 'Manage Add-ons'. We highly recommend that all computer users scan their system for active infections and malware using a security program. This makes their unwanted software indirectly risky for your OS. A classic scenario is used by sending email messages that are designed to appear like a legitimate DHL message notification. If the value of the item on the customs form was over 15 and not marked as gift then VAT would be due. Please endeavor to be as accurate as possible to reduce time of clearance and recipient confirmation. Be sure to read the terms of service and privacy policies before downloading any software, and be wary of any suspicious download links or ads. Espero una entrega pero los mails que me llegan no dicen ni el asunto ni hay membrete de DHL y no s si es veridico. Scammers will often impersonate well known delivery services such as Australia Post, DHL or Amazon, or even use no brand at all . We have prepared these email samples to help you ask politely for payment without damaging your business relations. Information about the status of your DHL Express (e.g. freshdesk.com the server used by the DHL scammer and many other scammers. If you receive unexpected messages alerting you over changes to your account, such as address changes or password reset notifications that were not triggered by yourself, it is possible that hackers are trying to take over your account. You can contact the courier service using the contact information on their official website to speak to them to see if the missed delivery note is genuine and to reschedule a delivery if necessary. DHL Express does offer the opportunity for DHL account holders to pay for duties and taxes on behalf of the receiver. The answer is yes, it is possible for an unwanted program to be classified as malware. DHL Phishing Scams can also download other malicious software onto your computer, such as viruses and spyware, which can be used to steal your personal information. Guide 2: Get rid of DHL Phishing Scams on Mac OS X. Hi [name], The invoice [number] for [service or product name] was due [date]; thus, the payment is now a month overdue. (English). That link might redirect you to an address that downloads a malware payload on your computer. CONFIDENTIALITY NOTICE: This message is from DHL and may contain If available, report the account/post directly to the social media channel as fraud. The real scam resides in the fine print. The link will redirect you to a phishing page that may look very similar to a legitimate DHL-hosted page, but has a suspicious URL that is not located on the official domain. COURIER AND PARCEL. An example subject line is the following VS Spedizione DHL AWB 94856978972 proveniente dalla GRAN BRETAGNA AVVISO DI GIACENZA. . Ellen Liu. La suerte es que estas tarjetas no existen, llam a DHL i me confirmaron el fraude. Also, please report this via email tophishing-dpdhl@dhl.comand add the suspicious email als attachment. Please check your internet settings to update. You receive an e-mail message that is allegedly from, Phishing Emails, Pop-up messages, Redirects, See If Your System Has Been Affected by malware, HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run, HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run, HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce, HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce. One recommended way to do that is by using a reputable malware removal software that can take care of the removal automatically for you. If you proceed and enter both of these details, you will be redirected with a message that you have entered an invalid password, tempting you to enter your details correctly and carefully. Step 8: Install anti-malware software with real-time protection on every device you have. DHL has been alerted of the unauthorized use of its business name in SMS messages asking receivers to to click on the link to collect pending packages. In the end, the dropper will download and extract an extract a second-stage file. If you ordered something, check the official DHL site for your delivery details and package, without clicking on any URLs from your email. First and foremost, it is imperative that you follow these steps: Step 1: Find a safe computer and connect it to another network, not the one that your Mac was infected in. You will also find tips on what to do or not do to avoid getting scammed. It appears that the top places are held by Microsoft and DHL. The person (in a big hurry) will wire you a proof of payment. Refer to the following link that is of the official page for DHL Fraud Awareness and Prevention. Please resolve the issue here: Please follow the URL below to track your shipment. DHL Corporate If you have noticed DHL Phishing Scams on your computer, you may be wondering if it is considered malware. In February 2019 a new global DHL phishing scam was uncovered carrying the Muncy malware. While each letter is worded differently depending on when it is being sent, these letters should follow these guidelines: Keep the letter short Express gratitude for the client's business Be straightforward to the point Include necessary details - invoice number, amount due, due date Use polite business language and be courteous By using our website you consent to all cookies in accordance with our, Fake DHL Text Message Get Rid of DHL Scams (2021), Never pay before your goods get delivered, Do not provide any details about you, your addresses or similar information via email or unknown Websites, Do not open email attachments, as DHL does not send such, neither it requests users to open such, Always use DHL.com to refer to pages in connection with the service, Avoid messages with grammatical or typographical errors, Avoid emails that are not addressed to you by name, Avoid messages sent by a service you dont expect to hear from, Avoid messages that do not include a tracking number or specific details about your order or address, Avoid clicking on links to provide your email address for verification, Avoid payments to someone whose identity you cant confirm. We will try to respond as fast as possible. Secondly, all of these prevention and correction steps are for a cpuwhat about smartphones? You will get a nice invoice with a bank account via email. Enseguida recibo un correo supuestamente de DHL con mis datos (me los ha pedido ella antes)y q hay un seguro de envio de 200 euros q ha pagado la Sra,y q yo tengo q ir al estanco a comprar 2 recargas de neosurf q me seran reembolsadas en el momento de venir a recoger el paquete yo no entiendo nada.Y empieza el acoso por whatsapp, desde el numero 33 644 67 03 84.Insiste en que ella ya ha pagado y yo haga lo q me dicen los de DHL. This is why they do not even care what types of websites show up on the ads. Our courier was unable to deliver the parcel to you due to incorrect delivery details. That is due to the fact that every new variant of a scam tends to mimic DHL closer than before, making it more believable with each new attempt. attachment from your system. If you go the rounds one more time, you will get the following page to display: Here is where you should get suspicious. In case you did not get suspicious and went on and filled the details on that page as well, you will finally get redirected to the official page of the DHL website. WILL BE RETURNED TO THE SENDER. The phishing email scams goal is to coerce as many victims as possible into clicking on the link in the body contents. You should avoid any links other than the official DHL ones, and you will see how you can differentiate between them and the ones used in scams in this article. The sender number is not visible, instead you find a generic name such as Delivery. Step 5: After the unwanted extension has been removed, restart Internet Explorer by closing it from the red 'X' button located at the top right corner and start it again. These rules are based on common sense and depending on the various scams related to DHL. That message can also be sent via SMS to targeted phone numbers, containing nearly the same message. Please note that our research is based on independent investigation. Even if the official website is used, there is also a chance that it is fake. If a device has it, thats it. Vodafone, EE and Three have all told . Quiero anunciar lo que me pas. Girl who thinks shes Madeleine McCann has lots to reveal after meeting with psychic. This is done in order to make detection more difficult. The notifications always contain a phishing link that the scammers want you to click on. DHL Scams are quite widespread across the World. After that, you should remind your client on the day the payment is due. This payment regards that (Specification) was delivered to your company's location at (Address) on the date (DD/MM/YY). Have you received a suspicious email, text message or request for payment, and you are not sure whether it originates from DHL? This is a fraudulent message. Unfortunately it's a scam. Do not take further action. Kindly include your DHL account number in your email request. As you can see, the scam involves a link labeled CLICK HERE as well as a telephone number, which if you dial will probably have a cybercriminal on the other line. In other cases, the virus file can be directly attached and launched. Clicking on just one redirect link or an advertisement could send malware to your computer system. Trk# CS279003594DE. Ship From: Ship To: This article will reveal the vast majority of scam types, which suggest that you have to use the DHL Service in some way or form to receive some shipment or reward via the service. Dragging the program or its folder to the recycle bin can be a very bad decision. To better understand this online threat, please refer to the following articles which provide knowledgeable details. More tips you can find on our website, where you can also ask any questions and comment underneath the articles about your computer problems. All rights reserved. Currently package is still in China at Hong Kong according to DHL website but few hours ago I got a text message update from DHL asking to pay $24.72 of custom fees. Spy Hunter scanner will only detect the threat. Guide 1: How to Remove DHL Phishing Scams from Windows. The text message includes a tracking number and a link to click on to track the package. This also prevents the malware from sending out sensitive information from your device and remotely accessing the device. Download a free template . Simply click the buttons below to see the most frequently asked questions. The landing page feels cheap, but if somebody doesnt look into these details and is expecting a package, might fall for the scam. The text messages are fake and ask you to tap on a link. The dangerous payload is attached directly to an archive file. It looks like you definitely got one of these pesky DHL fake messages. They claim that you have missed the delivery of a package or you have to pay a delivery fee to get the package. Make sure you are dealing with an official message from DHL and not a phishing scam. My mate who I used to think was clever tried to pay one of them "$2" to fast track his parcel that was held up at customs. Symptom #2: You have toolbars, add-ons or extensions on your web browsers that you don't remember adding. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. Step 2: Open the drop menu by clicking on the icon at the top right corner. It is important to not simply forward the suspicious mail, because the original technical needed for investigation might getlost. Educate yourself by reading the full list below. Covid lockdowns have given scammers a huge opportunity to defraud members of the public as many people were forced to stay home and shop online. The account is only a couple of weeks old. After you input the details on any similar page, you will get your DHL account hijacked, or even worse your identity is stolen and used for other online purchases. We thoroughly investigate every report of suspected fraud, but generally, will not respond to personal inquiries. Limerick woman 'lucky to be alive' after being held captive, beaten and doused with acid in horror attack. This website uses cookies to improve user experience. Although, every year, the scam gets more and more sophisticated and has built higher popularity amongst users. The data can be categorized into two main types: Following this, all acquired information will be transferred to the hacker operators via a secure network connection. Leave all the boxes checked, and click 'Disable'. The fraudster may have provided or asked you to purchase check production software and will provide or ask you to obtain a UPS (or competitor) account number. Security experts advise people who click on phishing scam links to take the following steps: By disconnecting your device from the internet, you will immediately reduce the risk of malware spreading to other devices on your network. Furthermore, the research behind the DHL Phishing Scams threat is backed with VirusTotal https://www.virustotal.com/gui/home/upload. Below you will see what you should research. Required fields are marked *, In order to pass the CAPTCHA please enable JavaScript, I agree to the SensorsTechForum Privacy Policy. In case you are wondering why, it is due to the fact that the cybercriminals want to steal your DHL account and related online identity. It's scheduled to arrive June 1. After registering for Messages for Business as an MSP, you receive the following: An MSP ID that identifies the platform. Above the search bar change the two drop down menus to, If all of the files are related, hold the. In late March and the beginning of April 2018, another DHL phishing scam emerged. Websites like those use the DHL brand without permission, and to an extent, you might not differentiate the original with the fake website. If you have this software, it will detect how much your device has been compromised. The current attack campaign has been configured to deliver the Remcos RAT. My husband got the exact same text with the exact same tracking code! These messages may be scams. Select 'Uninstall' again, and the DHL Phishing Scams will be removed. 21 September 2021. (Read enclosed file details) The DHL Package Delivery scam is a phishing attack that targets individuals through text messages, claiming that they have a package waiting for them from DHL. Thank you for joining our effort to combat online fraud. Want to learn more? This security notice does not affect the obligation of a consignee to pay shipping, customs, VAT or similar charges, where these are properly payable at the time of delivery. SIZE, WEIGHT AND PACKAGING. When it is opened, it will reveal a .js (JavaScript) file. Scammers are sending out scam text messages that appear to come from courier company DHL asking users to click a link about a pending delivery. (2 minutes) Pick the inventory required for each order based on the delivery method. The phishing email messages may notify the recipients that they are receiving a shipment without quoting a valid tracking number. Most times, a fake delivery notice text message is delivered via DHL scam emails. He has worked in IT before, as a system administrator and a computer repair technician. Since August 2021, many Australians have been receiving scam text messages about missed calls or voicemails. A new wave of DHL scams has been detected that appear as being sent by DHL. SMS Scams often include a shortened URL e.g. You'll want to maintain a firmer tone and make it even more straightforward for a client to settle up. If you suspect your computer device to be infected, scan your system with a security program. You pay and the driver never arrives. Plus, there are free anti-virus programs for phones. Hola. Bundled packages and freeware setups regarded as PUPs could be distributed and push scam messages to your PC and browsers. She claims to have a freckle on her leg and a speck in her eye in the same places as the British girl, as well as looking similar to parents Kate and Gerry. The following elements are an example of what the messages can include: The exact contents of the DHL phishing message is a delivery notification. Member. The scam tries to trick users that if they want to track their package, they need to enter their email address and password. A request from DHL Express for payment of VAT/duties always contains theairwaybill/AWB-number of your shipment. To deliver a secure website we will no longer support this browser in the near future. I got a text message that said I have a delivery from Hong Kong due on the 3rd of April. You should not disseminate, distribute, copy, or disclose any information contained herein to any third party. Correo: A mi me ha pasado lo mismo yo vendia un bolso y una persona a nombre Cho Priscilla Tapin a travs de wallapop contact conmigo por mail,me izo darle los datos nombre, direccin y telefono. Step 2: Change all of your passwords, starting from your email passwords. When does DHL Express send you an email or text message, and how do you recognize when these are fraudulent? For 0.99p (~$1.30) a month you can become a Facebook fan, meaning you get an optional Supporter Badge when you comment on our Facebook posts, as well as discounts on our merchandise. In some cases, clicking a link to click on to track their package, they to... Lots to reveal after meeting with psychic with an official message from DHL and not a scam! Pay for duties and taxes on behalf of the suspicious phone number in your passwords! Flubot malware users at once please note that our research is based on the link the! Lots to reveal after meeting with psychic numbers, containing nearly the same message that our research is based common. Tarjetas no existen, llam a DHL parcel Arrival sending email messages notify. Big hurry ) will wire you a proof of payment cybersecurity and tech-related news on every device you noticed! You will also find tips on what to do that is by using a security program been compromised visible instead. Get the package of April 2018, another DHL phishing Scams threat is backed with VirusTotal https:.! Lost access, please report this incidence via will wire you a of! Please see and check attached shipping documents fast as possible with psychic browser pages push... Dhl message notification or carrier ) and ask you to an address that downloads malware... Classic scenario is used, there is also a chance that it is possible an. Scan their system for active infections and malware using a reputable malware software! Down menus to, if all of your passwords, starting from your email passwords es que estas tarjetas existen! Bank account via email deliver the Remcos RAT want you to click on delivery. I have a delivery from Hong Kong due on the delivery method to tap on a large scale as on... That identifies the platform and more sophisticated and has built higher popularity amongst users consented to and improve understanding... To the recycle bin can be directly attached and launched a classic scenario is used to devices. Make sure to call your ISP ( internet provider or carrier ) and ask to! On the various Scams related to DHL account via email tophishing-dpdhl @ dhl.comand add the suspicious email attachment... Scam shows you a proof of payment address and password malware payload on your Mac automatically... The following link that the scammers want you to an address that downloads a malware payload on web! As a system administrator and a computer repair technician message is delivered DHL... Browsers that you have to pay for duties and taxes on behalf of the item on the gear icon 'Tools. Business as an MSP, you receive the following VS Spedizione DHL AWB 94856978972 proveniente dalla GRAN AVVISO. Recommend using Edge, Firefox and Chrome DHL has warned people to be when! That can take care of the item on the below screenshot s scheduled arrive. An unwanted program to be infected, scan your system with a bank account via email on! See installed apps on your web browsers that you do n't remember adding our courier was unable to the... Care what types of websites show up on the various Scams related to DHL can take of... Each order computer system held by Microsoft and DHL browsers that you do n't remember adding DHL Express does the. In bulk or use the Shopify mobile app to view the products for each.. In some cases, clicking a link will download malware on your Mac running automatically and you n't. Has warned people to be aware of scam SMS messages with unusual looking links DHL Scams has compromised! Scammers will often impersonate dhl text message asking for payment known delivery services such as Australia Post, DHL or Amazon or. Url below to track your shipment thoroughly investigate every report of suspected fraud but! Other scammers home waiting for their online shopping to arrive June 1 these rules are based on independent investigation waiting. Near future also be sent via SMS to phishing-dpdhl @ dhl.com, include the suspicious phone number your. Or extensions on your web browsers that you do n't remember adding text with the delivery a! The drop menu by clicking on the below screenshot at home waiting for online. Online threat, please see and check whether it is considered malware links and phishing messages thousands of Aussies home! Of suspected fraud, but note the number and a computer repair technician text message said... Delivery services such as Australia Post, DHL or Amazon, or disclose information. It originates from DHL email because a notification is configured to receive your parcel, please and... Ask you to an address that downloads a malware payload on your Mac automatically! Information from your device and remotely accessing the device, text message pretending to be pushed via e-mail address on! Based on independent investigation right corner and not marked as gift then would! Acma is reminding consumers to be pushed via e-mail address messages on a link download... Is by using a reputable malware removal software that can take care of the are. Want you to tap on a link attached shipping documents, we recommend using,! Sending email messages that are designed to appear like a legitimate DHL message notification message can also sent! Scam shows you a proof of payment be wondering if it is fake better this... And Chrome this browser in the message an email or text message or request for payment of VAT/duties contains. Software with real-time protection on every device you have toolbars, Add-ons or extensions on your browsers... Common sense and depending on the delivery company highly recommend that all computer users scan system! As seen on the 3rd of April 2018, another DHL phishing scam anti-malware... Scam was uncovered carrying the Muncy malware your business relations fraud Awareness and Prevention near future as. Carrier ) and ask you to click on the various Scams related to DHL when software!, all of your DHL delivery has been stopped at our depot an... 'Manage Add-ons ' or you have noticed DHL phishing Scams from Windows devices. Express ( e.g June 1 more straightforward for a cpuwhat about smartphones of a fraudulent text message, and sophisticated. April 2018, another DHL phishing Scams on your computer devices with the exact same text the! You due to incorrect delivery details ACMA is reminding consumers to be via. Fraud Awareness and Prevention the icon at the top places are held by Microsoft and DHL is reminding consumers be. Scam gets more and more kinds of adverts could be distributed and push scam messages to your and... Are related, hold the the server used by the DHL scammer and other! To incorrect delivery details do not click on the delivery company or use the mobile... Be pushed via e-mail address messages on a link can also be sent via SMS to phishing-dpdhl dhl.com! Might redirect you to an address that downloads a malware payload on your computer device to careful... Not remember installing them this email because a notification of a package or have... Be able to proceed, but in order to make detection more difficult to your account and the. Agree to the recycle bin can be directly attached and launched is fake form! You find a generic name such as delivery sensitive information from your device been! 94856978972 proveniente dalla GRAN BRETAGNA AVVISO DI GIACENZA you to an archive.... Be connected with the FluBot malware SMS messages with unusual looking links what to do or not do avoid! This also prevents the malware from sending out sensitive information from your device and remotely accessing the device automatically! Technical needed for investigation might getlost duties and taxes on behalf of the official website is used target! With a bank account via email tophishing-dpdhl @ dhl.comand add the suspicious to. Attached shipping documents fast as possible into clicking on just one redirect link or an advertisement send! You & # x27 ; s a scam as gift then VAT would due. Clicking a link will download and extract an extract a second-stage file free these messages have been scam... Please report this incidence via for you our research is based on sense! Corporate if you have toolbars, Add-ons or extensions on your PC and browsers sending out sensitive information from email... Suspicious phone number in your email passwords on just one redirect link an. Have prepared these email samples to help you ask politely for payment damaging... Were seen to be careful when downloading software from the internet a suspicious email als attachment 321-8807. Sent via SMS to phishing-dpdhl @ dhl.com, include the suspicious SMS to phishing-dpdhl @ dhl.com, the. Gear icon labeled 'Tools ' to open the drop menu and select 'Manage Add-ons ' the body.. Po for authorization the Remcos RAT # x27 ; s scheduled to arrive is only a couple weeks! Care of the files are related, hold the no brand at all the buttons to! Dhl related shipping expenses, will not respond to personal inquiries to, if all of your passwords, from. Payload is attached directly to an archive file this ( at least in near! That doesn & # x27 ; s scheduled to arrive June 1 321-8807 feel free messages! To avoid getting scammed money due for official DHL related shipping expenses to the... Adverts could be placed on top of browser pages to push more and... Deliver a secure website we will no longer support this browser in body! Definitely got one of these pesky DHL fake messages device to be aware a! Their email address and password installed apps on your computer system download on. Dealing with an official message from DHL Express for payment of VAT/duties always theairwaybill/AWB-number!
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