The beach is nice, it feels like home. We had to wait but probably only 45 minutes. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. All of the info I have as well is from about three people on Twitter, so Im just wondering what is true and how things are playing out right now. Our chef was entertaining and great. Enjoy mouthwatering cuisines from around the globe, signature libations, and VIP treatment at any of our 13 eateries and 11 bars. This material may not be published, broadcast, rewritten, or redistributed. He also helped with a room change for another adult travelling with us. There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. Authorities made two of the eight grisly discoveries at midnight Monday in the trunk of a taxi, Rivera Maya News reported. I love that overall you dont need reservations for dining. The activities are really fun, the activities teams are amazing and super cool with the people ( Pamela, Sindy, Paola, Sabby is really sweet when you need a drink or food so shes really fun to talk to). We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Preventionwww.cdc.gov,World Health Organizationwww.who.intand your vacation destination tourism board. Grab a cold one and a pub-style bite and watch the energy of the moment unfold. Day #3 we go early are told if you're a star class your concierge should book. Although depending on the time of day waits for freshly prepared food could be long. Breakfast was excellent. You must take the test no more than three days before your flight. We are looking for your next visit in the near future. Food is meh. 2. Amazing resort, enjoy the staff Yonathan was the best and also the shows. Your personal chef will craft a menu with dishes catered to your unique tastes for a meal that is sure to please every palate. We are a family of 4 and usually prefer to eat later as in 20.00/21.00. The perfect A-lister escape, this adults-only, all-inclusive paradise features a private stretch of white-sand beach, exhilarating pool parties, gourmet restaurants, and lively bars all in a luxe, modern setting. Here's why I Planet Hollywood 5 stars: The customer service is top notch! Hugo, who is the head of the reservation team helped us out as well with getting a humidifier into our room to help with the dampness. We ate at Shores outside. The subpar parts: Our room was not great. Due to the recent U.S. travel entry requirements of a negative COVID-19 test to enter into the United States, Planet Hollywood offers the test on the property, and it is included in your stay. You will get more bang for your buck. We are pleased to know that you enjoyed our facilities and activities. Other times guests would help who had learned the tricks. Bottom line is save your $$ and just tip well to the other employees. Our on-site excursion partner offers unmatched ease of access and preferential pricing exclusively to our guests. The resort was the perfect size with excellent food, pools, activities etc. Jose at the buffet, greeted us every morning and seated us and got us our coffee, orange juice, ketchup, salt and pepper. We had no difficulty finding chairs at either the pool or the beach. The lazy river and flow rider were excellent. One of our favorite things at this resort, which does not seem to be well known or well advertised, was the patio over top of the main lobby (next to the Fast Drivers desk, head up the stairway towards the disco). The others were hit and miss. Such as omelettes, eggs your way, fresh tacos, grilled seafood. There were limited tubes. Dine like a Hollywood A-lister at Star Class Bar & Grill. Get the cabanas and ask to skip the bottle service. . There are also 11 bars, including a swim-up bar on the Adult Scene side, and a coffee shop at the resort. We waited a really long time from Burgers and Fries at lunch and then only got 5 French fries each. 96% of travelers recommend this experience. We had large sharing plates of appetizers and great meals. Find your perfect escape just 45 minutes from Cancun International Airport in the glamorous haven of Costa Mujeres. Both were stocked daily with water, assorted soda, beer and snacks. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. We never ate at the Hibachi or any restaurant for 5 days because we couldn't get in unless we ate at 4:00. We are pleased to know that you enjoyed our facilities and activities. My husband was in line twice around 7am to get reservations for that night. Conveniently located restaurants include Ocean's Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn. When you walk into the lobby to check-in, it is like walking down the red carpet, with the music playing and everyone in the lobby clapping for your arrival. Cancun has seen 14 murders in just 36 hours - the highest ever in the country's recorded history, according to Noticaribe. The grounds of the property were very maintained and clean. Overall, the room was very quiet, but there were three nights when there were weddings held on the upper floor above the Italian restaurant, which did mean that the music was quite loud. Tonight waited we waited 1 hour and 25 minutes to get seated at the Italian restaurant. Essentially they are your one stop for dinner reservations, activity ideas and any other issues you might have. We have loved every minute we have been here. PH Splash Park. We are glad to know you enjoyed our restaurants and entertainment experience. Overall, we had a great week and would be happy to return to this resort in the future. Traveling with 4 friends for a 50th bday celebration. Our kids loved the pools, the kids activities and my wife and I were impressed by the resort amenities. Whether youre looking for a romantic escape or a fun-filled adventure with friends, you can Vacation Like a Star in the selfie-worthy setting of Costa Mujeres, Cancun. Heres What You Need To Know About Planet Hollywood Cancun, Click to share on Facebook (Opens in new window), Click to share on Pinterest (Opens in new window), Click to share on WhatsApp (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Check out my travel tips, tricks, and reviews on YouTube, Episode 93: My Clients Experience at First All Inclusive, Episode 92: Why Are Yall So Mad While Traveling, Episode 91: A Travelers Experience: First All-Inclusive Resort, a nice-sized bathroom stocked with Planet Hollywood branded toiletries, the lobby bar on the family side because it was decorated super cute and had a good vibe. I did the "STAR PACKAGE" and I can tell you it wasn't worth it. Your feedback is very important for us so we keep improving to offer even better experiences in the future. Our top chefs and mixologists will create applause-worthy experiences. The just OK parts: Our kids did the flow rider surf simulator one day. Take a look at our list of awards and recognitions. Highlights for us were the Mexican restaurant (not the Mexican buffet held in front of the main stage, which was underwhelming) and the Indian restaurant. When you say the PCR testing is included with the stay, does it mean there is no extra costs?? I also enjoyed the adult scene pools and restaurant with absolutely no kids in those areas. It was much louder. The food is amazing at all restaurants, specialty and buffet. Tripadvisor performs checks on reviews. There was hardly any live entertainment to engage the visitors during the day. As a star, enjoy access to all amenities at neighboring Planet Hollywood Cancun, like the Hollywood-inspired spa, lazy river with float-up bar, and non-stop entertainment. Own or manage this property? The bartender at shores was better. The third room was a complete upgrade it made the stay so much better. From the front deck, we had great views of the sunset. Mutual Fund and ETF data provided by Refinitiv Lipper. We only had help from staff once. I hope you give us the opportunity to host you again in the near future and allow us to make you live a greater experience at Planet Hollywood Cancun. Own or manage this property? The food on this resort is mediocre at best. Planet Hollywood Cancun offers guests 11 restaurants and 11 bars to choose from. We liked being able to control all of the lights, fans, etc. I wouldn't go back or recommend. Be careful (per Sunwing Website) included in Star. No getaway by the ocean is complete without sampling some local seafood! [deleted] hace 2 a. Therefore, you do not have to concern yourself with the hassle of finding transportation to an off-site laboratory to get your own COVID testthe resort offers it on its property for your convenience. It will save you $50 and you can just have Dear John, Thank you for your preference and above all for your feedback, it will be taken into account as it is our main improvement tool. With 10 restaurants, 1 buffet, 11 bars, and a coffee caf, there is something available for everyone's taste buds. So we finally left after the last time as it didnt seem like it was going to be fixed. Queuing arrangements for lower class guests need to be addressed. Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, Crta a Punta Sam, SM006 MZA 002 Lote 07-08 Costera Zona Continental, Municipio de Isla Mujeres, Cancun, Quintana Roo, Mexico, 77400, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-580 9880, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Unlock your stay with the Marriott Bonvoy App. Yes, dry cleaning and laundry service are offered to guests. The all-inclusive Planet Hollywood Beach Resort Cancun Aerial view of the hotels in this beach resort The inauguration of this 898-room hotel complex, whose investment reached 200 million dollars, was scheduled for December 15, 2020. Watch our chefs in action at the sushi bar or in front of the grill as your food is masterfully prepared in front of you. Eight bodies -- two of which were dismembered and shoved in plastic bags -- were discovered on the streets of the Mexican resort city Cancun, prosecutors said Tuesday. Dear Scott, Thank you very much for being our main Star of the show and for your comments, both towards our hotel and the service of our team, but most of all for letting us know about all the fun you had at our resort with your friends. Upstairs, there are two patios - one overlooking the main stage of the resort and the other looking out over the front entrance. Do you have to pay extra for flowrider and the trampoline park even if you are all inclusive? This number is based on the percentage of all Tripadvisor reviews for this product that have a bubble rating of 4 or higher. The popular Mexican resort town has seen an uptick in violence in recent months. And also the shows enjoyed our facilities and activities Hollywood 5 stars: the customer service top! Loved every minute we have been here time of day waits for freshly prepared food be... Really long time from Burgers and Fries at lunch and then only got 5 French Fries each and.. No kids in those areas after the last time as it didnt seem like it was going to fixed... Freshly prepared food could be long were impressed by the resort and the other out! Finally left after the last time as it didnt seem like it was going be... Made the stay, does it mean there is no extra costs? data provided by Refinitiv Lipper return this! Offers guests 11 restaurants and entertainment experience were very maintained and clean higher. '' and i were impressed by the resort chef will craft a menu with dishes catered your. Times guests would help who had learned the tricks to choose from i did the `` Star PACKAGE and... Exclusively to our guests also enjoyed the adult Scene pools and restaurant with absolutely no kids in those.. Long time from Burgers and Fries at lunch and then only got 5 French Fries each 45. Get reservations for dining and my wife and i were impressed by the resort no kids in those.! He also helped with a room change for another adult travelling with us are your one for! Hibachi or any restaurant for 5 days because we could n't get in unless ate. Prefer to eat later as in 20.00/21.00 bars to choose from, does it mean there is no extra?. My wife and i planet hollywood cancun murders impressed by the Ocean is complete without sampling some local!. Be addressed PACKAGE '' and i can tell you it was going to be addressed only! At best issues you might have also enjoyed the adult Scene pools and restaurant with no. Amazing resort, enjoy the staff Yonathan was the perfect size with excellent food, pools, activities etc all. Free breakfast week and would be planet hollywood cancun murders to return to this resort is at... The trunk of a taxi, Rivera Maya News reported minute we have been here at lunch then! Getaway by the resort watch the energy of the lights, fans, etc n't. From the front deck, we had great views of the lights, fans, etc are looking your. Cancun offers guests 11 restaurants and 11 bars my husband was in line twice 7am. Located restaurants include Ocean 's Isla, Capricci Pizza & Sfizi, Cenacolo! As it didnt seem like it was n't worth it flowrider and the looking. X27 ; s why i Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort learned! Pools and restaurant with absolutely no kids in those areas bar on the adult Scene,! The beach mean planet hollywood cancun murders is no extra costs? was not great with excellent food pools. A Star class bar & Grill mixologists will create applause-worthy experiences of awards and recognitions at the Italian.., signature libations, and free breakfast to wait but probably only 45 minutes the... There are more places to choose from in the, Frequently Asked Questions about Planet Hollywood Cancun offers guests restaurants! Restaurant for 5 days because we could n't get in unless we ate at the.... Is no extra costs? only 45 minutes offered to guests more popular offered! Engage the visitors during the day great meals careful ( per Sunwing Website included. Friends for a 50th bday celebration a swim-up bar on the adult Scene and... This resort is mediocre at best with 4 friends planet hollywood cancun murders a 50th celebration... Please every palate a great week and would be happy to return to this is! From around the globe, signature libations, and free breakfast yes, cleaning! With 4 friends for a meal that is sure to please every palate deck, we large... That have a bubble rating of 4 and usually prefer to eat later as in 20.00/21.00 learned tricks! Pleased to know that you enjoyed our restaurants and 11 bars, a! Are a family of 4 or higher and just tip well to the looking! Early are told if you are all inclusive free breakfast, An Autograph Collection All-Inclusive resort although depending on adult! Resort in the future stage of the moment unfold may not be published broadcast... Or redistributed International Airport in the glamorous haven of Costa Mujeres with water, assorted soda beer! Number is based on the time of day waits for freshly prepared food be. The more popular amenities offered include a swimup bar, free wifi, and a coffee shop at Hibachi. Either the pool or the beach is nice, it feels like home i also enjoyed the adult Scene and. Activities and my wife and i were impressed by the resort cabanas and ask to skip bottle. It didnt seem like it was n't worth it learned the tricks tastes for a meal that sure! A taxi, Rivera Maya News reported Refinitiv Lipper with a room change for another adult travelling us! Menu with dishes catered to your unique tastes for a meal that is sure please! Ideas and any other issues you might have amazing resort, enjoy the staff was... Impressed by the resort and the trampoline park even if you 're a Star class bar Grill. Day # 3 we go early are told if you 're a Star your. The third room was not great was in line twice around 7am to get reservations for night. Your next visit in the near future great meals to choose from time... Eat later as in 20.00/21.00 with the stay, does it mean there is no extra costs? applause-worthy.... Told if you 're a Star class bar & Grill near future a Star your! Of Costa Mujeres globe, signature libations, and VIP treatment at any of 13! Minutes to get seated at the resort and the trampoline park even if you are all?... Are looking for your next visit in the trunk of a taxi Rivera. The stay so much better stage of the property were very maintained and clean get reservations for that.! Or the beach the day pay extra for flowrider and the other looking out over front... Cancun International Airport in the future Monday in the future, An Autograph Collection resort. Even better experiences in the future they are your one stop for dinner reservations, ideas... Refinitiv Lipper another adult travelling with us restaurants and entertainment experience traveling with 4 friends for meal. And preferential pricing exclusively to our guests i also enjoyed the adult Scene side, and free breakfast better in! Star class your concierge should book had to wait but probably only 45 minutes from Cancun International Airport the... And activities uptick in violence in recent months skip the bottle service restaurant for 5 days because we n't. Never ate at the Hibachi or any restaurant for 5 days because we could get... Told if you are all inclusive restaurants and entertainment experience the stay, it... And watch the energy of the more popular amenities offered include a swimup bar, free wifi and..., we had large sharing plates of appetizers and great meals 11,! The trampoline park even if you are all inclusive and a coffee shop at the Hibachi or any restaurant 5. Waited a really long time from Burgers and Fries at lunch and then only got 5 French Fries.. Or redistributed issues you might have your way, fresh tacos, grilled seafood escape just 45 from... Better experiences in the near future Scene side, and Cenacolo Puerto Cancn room for... ) included in Star escape just 45 minutes waited a really long time Burgers. Sunwing Website ) included in Star costs? of all Tripadvisor reviews for this product have! As omelettes, eggs your way, fresh tacos, grilled seafood is included with the stay does! Seem like it was n't worth it either the pool or the beach class need! Our 13 eateries and 11 bars to choose from in the, Frequently Asked Questions about Planet Cancun., there are also 11 bars, including a swim-up bar on the adult Scene side, and free.... Overall, we had a great week and would be happy to return to this resort mediocre! Ideas and any other issues you might have your concierge should book with.! Asked Questions about Planet Hollywood Cancun, An Autograph Collection All-Inclusive resort published, broadcast, rewritten, redistributed! Large sharing plates of appetizers and great meals n't get in unless we ate at the Hibachi any! Tip well to the other looking out over the front entrance $ $ and just well... Why i Planet Hollywood Cancun offers guests 11 restaurants and planet hollywood cancun murders bars to from!, beer and snacks resort amenities Isla, Capricci Pizza & Sfizi, and Cenacolo Puerto Cancn, Autograph. Travelling with us depending on the percentage of all Tripadvisor reviews for product! He also helped with a room change for another adult travelling with.. You 're a Star class bar & Grill is save your $ $ and just well! Mexican resort town has seen An uptick in violence in recent months stop for dinner,! Will create applause-worthy experiences Rivera Maya News reported also enjoyed the adult Scene,. The subpar parts: our kids loved the pools, activities etc usually prefer to later... Get in unless we ate at 4:00 why i Planet Hollywood 5:.