49% of employees would recommend working at Partnership for Public Service to a friend and 57% have a positive outlook for the business. The government workforce is more educated and more white-collar than the private-sector workforce. (2021). 29. "Intersectionality in public leadership research: A review and future research agenda." 115-131. The scale and speed of artificial intelligence tools give them enormous potential to enhance the efficiency of government service delivery, but also mean these tools must be employed carefully to avoid automating biased or inaccurate results. Phase 1 of the project ran from 2016 to 2019, and Phase 2 of the project will run until December 2024. There are many different types of biases, both unconscious and conscious. Nelson, Ashley, and Jaclyn Piatak. Henne, Kathryn. Select recommendations on Diversity, Equity, Inclusion and Accessibility (DEIA): Women are underrepresented in federal leadership positions, making up just 27.3% of the U.S. Congress in 2021, Roadmap for Renewing our Federal Government, Best Places to Work in the Federal Government, Public Service Leadership 360 assessment tool, high levels of public mistrust in the federal government, Best Places to Work in the Federal Government rankings, onlinelibrary.wiley.com/doi/epdf/10.1111/j.1540-6210.2009.01985.x, igeps.org/2021/12/06/inclusion-intent-or-impact/, ourpublicservice.org/blog/a-revealing-look-at-racial-diversity-in-the-federal-government/, onlinelibrary.wiley.com/doi/abs/10.1111/puar.13463, journals.sagepub.com/doi/full/10.1177/0892020618791006, www.berkeleycitycollege.edu/slo/files/2021/05/Crenshaw-Mapping-the-Margins-Intersectionality-and-Vioence-against-WOC.pdf, www.regent.edu/acad/global/publications/ijls/new/vol3iss2/IJLS_V3Is2_Richardson_Loubier.pdf, www.researchgate.net/profile/Kathryn-Henne/publication/327459819_Gender_and_Race_Intersectionality_Theory_of/links/5d063a38458515b055d5bd1f/Gender-and-Race-Intersectionality-Theory-of.pdf, www.researchgate.net/profile/Norma-Riccucci/publication/315772860_Intersectionality_in_Public_Leadership_Research_A_Review_and_Future_Research_Agenda/links/59d3dfeda6fdcc181ad948e8/Intersectionality-in-Public-Leadership-Research-A-Review-and-Future-Research-Agenda.pdf, onlinelibrary.wiley.com/doi/epdf/10.1111/puar.13477, hbr.org/2020/04/a-nonpartisan-model-for-developing-public-service-leadership, www.mckinsey.com/featured-insights/diversity-and-inclusion/diversity-wins-how-inclusion-matters, ourpublicservice.org/blog/diversity-equity-inclusion-and-accessibility-in-the-federal-government/. 25. Generating research on, and effective responses to, the workforce challenges facing the federal government. Read news stories about the Best Places to Work in the Federal Government rankings. Federal government websites often end in .gov or .mil. Leaders can collaborate better when they focus on ensuring the tool is achieving intended outcomes rather than getting caught up in technical specifications or program management frameworks. Biased tendencies can also affect our professional lives. The most comprehensive and authoritative rating of employee engagement and satisfaction in the federal government. Full-Time. Feb 2021 - Present2 years 2 months. Anti-gay bias is . Academy of Management Journal 40.3 (1997): 603-625. Terms of Use According to Neumann of the University of Texas, really thinking about the quality of the outcomes is the key to more effective communication and collaboration. Prepare leaders to incorporate AI technology into their strategies and equip their workforce. In addition, the adjective trustworthy is used statistically significantly less for white women than for any other group in our sample. We also provide valuable training sessions and other custom employee engagement offerings to help agencies better support the federal workforce. First, we found that, despite their underrepresentation in certain government leadership roles, federal employees with diverse racial and ethnic backgroundsfor example Black, African American, Asian American, Hispanic, Latino, Latinx and additional individualsscored higher than white employees on all the key competencies and subcompetencies. Classification ( NTEE ) Research Institutes and/or Public Policy Analysis (Employment, Job-Related) Nonprofit Tax Code Designation: 501 (c) (3) Defined as: Organizations for any of the following purposes: religious, educational, charitable, scientific, literary, testing for public safety, fostering national or international . 1w. In terms of psychological testing, at least two measures exist that tap into bias and tolerance. Washington, District of Columbia, United States. This Program explores the many barriers to inclusion in the AI space as . For example, the response, Continue to bring in diverse ideas was coded as positive, while the response, sometimes [name removed] can come off as easily frustrated when others do not follow her lead. Diggs, Schnequa Nicole. Race, gender and public service leadership, Overview of demographic data for the individual leaders being rated. Suite 600 Specifically, scores on the two core values stewardship of public trust and commitment to public good. Stier was always concerned with the quality of government workers and was able to convince hedge fund manager Samuel Heyman to contribute $25 million to start up a non-for-profit dedicated to attracting qualified young people to government service, the Partnership for Public Service. Along this journey, you will be directed to . Academy of Management Journal 60.2 (2017): 771-797. Launched in 2016, the political appointee tracker has been following roughly 800 of the 1,200 political appointed positions that require Senate confirmation, including Cabinet secretaries, chief financial officers, general . Once accepted into the program, each participant will be assigned to a cohort led by an executive coach. "Demographic data" is an umbrella term used to house class . "Intersectionality and leadership." Partnership for Public Service. But how should non-technical leaders apply these principles in their decision-making around AI? Vice President, Communications, Partnership for Public Service This significant downturn in employee engagement and satisfaction occurred as the COVID-19 pandemic continued to disrupt the federal workforce as tens of thousands of civil servants faced uncertainty about returning to the office after more than a year and a half working remotely part or full-time, while a sizable portion of the workforce remained on the frontlines performing critical public services as the health crisis persisted. Booz Allen Hamilton has been at the forefront of management consulting for businesses and governments for more than 90 years. Technological tools such as artificial intelligence always have potential benefits and risks, according to Terrence Neumann, an academic studying AI at the University of Texas at Austin. Work with ODEP to disseminate and share effective disability employment practices and to provide expertise in communicating such information to employers and employees. Elizabeths favorite public servant is Carla Hayden, the first woman to be appointed Librarian of Congress and a strong advocate for open and equal access to public services. 22. Biases can also cause us to make discriminatory decisions . Stan. @media (max-width: 992px){.usa-js-mobile-nav--active, .usa-mobile_nav-active {overflow: auto!important;}} Partnership for Public Service; Best Places to Work; Center for Presidential Transition; Go Government; Service to America Medals; Home; Frequently Asked Questions; Media Highlights; Resources; Contact Us The ISM will focus on improving the end-to-end risk posture for the assigned LOB or product group, and ensure appropriate controls are implemented across the . The COPS-R (Candidate and Officer Personnel Survey - Revised), a 240-item test used in PPE, has 20 items specifically assessing for bias against minorities, women, the wealthy, and educated people. These results demonstrate that Black or African American, Hispanic, Latino or Latinx, Asian American, and additional employees of diverse racial and ethnic backgrounds self-rated more similarly to how they were rated by others compared to their white counterparts on all the models values, competencies and subcompetencies except stewardship of public trust. International Perspectives on Maladministration in Education. Since 2002, weve trained more than 15,000 college students, including federal interns who return to campus to finish their degrees. As AI becomes more common in our everyday interactions with private sector entities, it is also increasingly relevant for the delivery of public services by federal, state and local governments. Men from this same demographic were identified as warm the least. Employees of diverse racial and ethnic backgrounds were rated higher by others than their white colleagues on all core values, key and subcompetencies. In this brief, we examine how racial and ethnic identity intersect with gender to affect federal leaders workplace experience. Next date: Tuesday, March 07, 2023 | 05:00 PM to 08:00 PM. Yet, trust in government has been negatively . Also, scores on the four key competenciesbecoming self-aware, engaging others, leading change and achieving resultsand 20 subcompetencies. Management in Education 32.4 (2018): 152-159. Graduation from Partnership programs is contingent upon full attendance and participation in our training sessions. "Equity at the intersection: Public administration and the study of gender." An official website of the United States government. .h1 {font-family:'Merriweather';font-weight:700;} Suite 600 Leadership programsas well as agency efforts to implement President Joe Bidens executive order on supporting diversity, equity, inclusion and accessibility in the federal workforceshould focus on helping federal organizations address these issues. Exploring other ways that implicit bias may affect perceptions of federal leaders. Initiative for Gender Equity in the Public Sector. We specifically chose this question because it requested constructive feedback to support the leaders development, and we anticipated that gender or racial bias may impact the type of constructive feedback given. By inspiring a new generation to servethat's youand working with federal leaders to bring top talentyou again!into the workforce, we are transforming the way government works. This finding persists for both leaders self-assessments and for their ratings by others, such as direct reports, colleagues and supervisors. Still doesnt have an ambassador in this important capital, Biden lags other presidents in filling top administration roles, The Washington Post and Partnership for Public Service announce the launch of Political Appointee Tracker for Biden-Harris administration. Applicants should be senior executives or GS-15s who are committed to attending all six virtual or in-person session dates in Washington, D.C. The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. Take, for instance, Gregory Robinson, who recently received a Partnership for Public Service Samuel J. Heyman Service to America medal for overseeing the successful launch of the James Webb telescope after years of delays and cost overruns. The annual Best Places to Work in the Federal Government rankings, produced by the nonprofit, nonpartisan Partnership for Public Service and Boston Consulting Group, measure employee engagement and satisfaction government-wide as well as at individual departments, agencies and subcomponents. World Economic Forum, Global Gender Gap Report 2021. Baysu, Glseli, and Karen Phalet. Future Leaders in Public Service Internship Program Virtual Info Sessions. Yet, research shows there is bias in property valuations at . But to capitalize on these benefits, leaders must understand AI fundamentals and how to use AI effectively. To our knowledge, this is the first comprehensive exploration of trends in federal government 360 assessment data across race and ethnicity, and gender. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Overview of race and ethnicity data.20. The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. "The upand downside of dual identity: Stereotype threat and minority performance." Our research helps fill this gap and highlights avenues for new research in this area, providing important insights on how gender and race affect employees experience in the workplace and as public service leaders.16. Partnership staff will work with you throughout the AI Federal Leadership Program to ensure that your experience goes smoothly. Algorithmic bias refers to the ways in which algorithms might perform more poorly for certain demographic groups or produce disparate outcomes across such groups. Suite 600 9. Join the Orlando Economic Partnership for a networking event featuring more than 900 of the area's top business leaders and elected officials. We used sentiment analysis to measure the degree to which the answer to this question was framed positively or negatively. .manual-search-block #edit-actions--2 {order:2;} What is responsible artificial intelligence in the context of public services? BCG is a global management consulting . All employees, regardless of race/ethnicity, rated themselves lower than they were rated by others on all competencies and core values. .agency-blurb-container .agency_blurb.background--light { padding: 0; } Collecting and analyzing this information will enable organizations that support the federal government and its institutionsand our government itselfto address the barriers that contribute to gender disparities in federal leadership roles and to build a more effective federal workplace. 21. Dixon-Fyle, Sundiatu, et al. X2 (6, N = 12,792) =24.76, p = .05.22. Excel uses a generic dictionary with negative and positive words and then assigns each phrase in the dataset a score based on how strongly that phrase aligns with those positive or negative words. Artificial intelligence is computers and software performing tasks typically associated with people, such as recognizing speech or images, predicting events based on past information, or making decisions. By inspiring a new generation to servethats youand working with federal leaders to bring top talentyou again!into the workforce, we are transforming the way government works. Summer 2023 application open through November 27, 2022. Government Accountability Office, Artificial Intelligence: An Accountability Framework for Federal Agencies and Other Entities, June 2021, 48. Manage and advise 8-10 colleagues working in the fields of democracy . Similarly, we found significant differences in the top adjectives used to describe the federal leaders in our sample based on race and gender. Partnership for Public Service and Accenture Federal Services, Government for the People: Designing for Equitable and Trusted Customer Experiences, Nov. 16, 2021. The adjective intelligent was used statistically significantly less for men of diverse racial and ethnic backgrounds than for any other group. Many public services, on the other hand, involve complex decisions where theres a lot more room for uncertaintyand where theres a really significant cost to getting it wrong, one public service expert said. For example, gender stereotypes may reinforce and exacerbate womens access to certain federal leadership positions. Edward Elgar Publishing, 2022. servicetoamericamedals.org. 600 14th Street NW The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. When DEI is optimized, everyone is encouraged and feels safe in bringing their . "Intersectionality, leadership, and inclusion: How do racially underrepresented women fare in the federal government?." By developing the skills and abilities of federal leaders at all levels and providing forums for them to discuss shared challenges and solutions, the Partnership helps leaders become agents of change within their own agencies and across government. In all, the federal leaders in our sample with diverse racial and ethnic identities were consistently rated as performing higher than their white colleagues on our core leadership competencies identified as critical for effective public service leadership.21 This trend suggests that larger systemic inequities may explain the racial disparities in certain federal leadership positions and the overrepresentation of diverse groups in entry-level roles. Average scores on core values and key competencies for the intersection of gender and race/ethnicity. To explore how leaders with different racial or ethnic identities scored on these competencies and values, we used a statistical test called an independent samples t-test, to compare their average scores. Its important to say, does your organization have the governance structure to methodically bring these perspectives in throughout the [AI] lifecycle, and do they have enough authority in the matter? said the GAOs Ariga. Annually, Accenture and the Partnership for Public Service document the government's progress on customer experience and profile high-impact services. Overall, white women received the least positively framed feedback on opportunities to improve. Participants in our interviews and focus groups mentioned this consistently as one additional helpful tool, however, barriers can exist in those mentoring relationships32 and it may not address all the structural inequities that exist. Historically, the common conception of what it means to be a leader has been built on characteristics typically associated with white men. The site is secure. We enable digital transformation for the era of an intelligent cloud and an intelligent edge, empowering governmentfrom large federal agencies to small-town governmentsto promote citizen well- being, manage communications and enhance crisis response. We found that employees of diverse racial and ethnic backgroundsand women in this group, in particularscored higher than their white counterparts on the skills, values and competencies critical to public service leadership. At PAI, equity and inclusion are core values which we seek to promote among our Partner organizations, in our own work, and throughout the greater AI field, including in machine learning and other automated decision-making systems. Select in-person sessions are followed by an optional one-hour networking lunch. If your inquiry is beyond a specific program please call 855-243-8775, or use the contact us button below. Table 1. Partnership for Public Service. We also found that, while there is not a consistent statistically significant difference in how individuals are rated based on their race, ethnicity and gender, women with diverse racial and ethnic backgrounds scored higher than white women on all core values and competencies. The same is also true for diverse racial or ethnic groups, who make up about 40% of the U.S. population, but roughly 23% of the Senior Executive Service, about 47% of entry-level jobs and more than 50% of the clerical roles in our federal government.8, While this research series highlights the importance of having federal leadership that represents the whole of the U.S. population, achieving a more balanced federal leadership is only one component of advancing diversity, equity, inclusion and accessibility at an organization. Our organization believes there is no place for hate, violence or inequality in our economic, social and civil systems, nor in our workplaces, and we unequivocally disavow all forms of racism, bigotry and discrimination. 24. We offer key insights, data and legislative recommendations to help Congress improve the operations and management of the executive branch, support and strengthen the federal civil service, and become more responsive tothe diverse needs of our nation. Responsible artificial intelligence frameworks posit that organizations should only use AI in ways that minimize negative impacts on society and individuals. The Sammies honorees represent the many exceptional career public servants who are breaking down barriers, overcoming huge challenges and getting results. Public Administration Review 82.3 (2022): 594-597. The data provides leaders with a roadmap to better manage our governments most important assetits employees. "Intersectionality of gender and race in governmental affairs." (202) 775-9111. We believe that our future and our democracy depend on our ability to solve big problemsand that we need an effective federal government to do so. Our findingsand others from this assessment toolcan help shape and inform organizational performance and public policy. Moorosi, Pontso, Kay Fuller, and Elizabeth Reilly. This year, the Biden administration has set an ambitious bar for CX, offering a much-needed path forward on equity and access challenges. As appropriate, convene or participate in forums, round table discussions, or stakeholder meetings on employer leadership issues to help forge innovative solutions in the workplace on recruiting, hiring, retaining and promoting people with disabilities. 600 14th Street NW div#block-eoguidanceviewheader .dol-alerts p {padding: 0;margin: 0;} The program includes six half-day virtual or in-person sessions presented monthly over the course of six months. From . These findings highlight the persistence of common stereotypes about leaders and leadership in the federal government. Jeffcoat, Sandra Y. Mentoring women of color for leadership: Do barriers exist?. White men were identified as intelligent the most in our sample. Our findings indicate that the racial and gender disparities within federal leadership reflect broader stereotypes and biases that have historically resulted in barriers for women and diverse racial and ethnic groups in the workplace. . The data from the 360 assessment is thus important not only at the individual level, but also at a systems level. In the event of a conflict, please notify a Partnership staff member as soon as possible, even before the first session is held. Build a common foundation. (2020). "Beyond a Numbers Game? Employing inclusive leadership practices, which directly impacts an employees experience and perception of organizational fairness, is a more crucial factor.9, Additionally, even within the field of study of women in leadership it is only recently that the focus has shifted from one of white women to also including Black womens experiences to understand how the intersection of racism and sexism compound systems of oppression.10, This idea, termed intersectionality by Kimberl Crenshaw, highlights the ways in which different social identities overlap to reinforce discrimination and is an important lens to understand womens experiences in the federal government, especially when it comes to race and gender.11 Using intersectionality to explore leadership is an evolving field of study1213 and necessitates caution in interpreting or generalizing results across diverse groupings of people.14151617 Our brief uses findings from our 360 assessment to build new knowledge in this area and add much-needed data analysis to studies of systemic racism, gender identity and whiteness.18. Still otherslike the adjective warmreinforced certain stereotypes about how women leaders are expected to behave.4. The Partnership for Public Service is a nonpartisan, nonprofit organization that works to revitalize the federal government by inspiring a new generation to serve and by transforming the way government works. Differences in the federal leaders workplace experience, scores on the four key competenciesbecoming self-aware engaging..., N = 12,792 ) =24.76, p =.05.22 { order:2 ; } What is artificial... Throughout the AI federal leadership Program to ensure that your experience goes smoothly partnership for public service bias Accountability Framework federal. 40.3 ( 1997 ): 594-597 that minimize negative impacts on society individuals... Assetits employees women fare in the fields of democracy `` Intersectionality in public service Internship virtual! 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Us to make discriminatory decisions project ran from 2016 to 2019, and effective to! Support the federal government?. but also at a systems level return to campus to finish their.! To help agencies better support the federal government websites often end in.gov or.mil incorporate AI technology their! Framework for federal agencies and other Entities, June 2021, 48 how should non-technical leaders apply these principles their...