For more cruise news, reviews and tips, sign up for TPGs cruise newsletter. You must get, and cover, all the appropriate tests and medical clearances if your home country requires you to do so prior to flying home. Plus Ups are excluded. Spa treatments. If they cancel fewer than 60 days prior, refunds will be issued according to the temporary, flexible schedule. Required pre-flight COVID tests on disembarkation. Please see below for detailed information on what is considered high risk, how to contact us with questions, or notify us of your high risk status. Complete the Voyage Well acknowledgement in our Sailor App, 6. Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. We are unable to guarantee that you will not be included in video footage and photographs on an incidental basis. The challenges we are facing are not exclusive to Virgin Voyages; they're affecting our industry and travel as a whole. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. Once we have received your deposit (or full payment if within 120 days or less of the sailing date), the voyage fare you pay is locked-in, that is, the voyage fare will not increase. Find out how here. Our goal is to ensure all of our crew arefully vaccinated with two shots of a WHO-approved COVID vaccine. But if you need help, well do our utmost to provide it. That said, we will not add a fuel surcharge should fuel prices rise. Norwegian Cruise Line has, until further notice, extended its flexible cancellation policy, which allows passengers to cancel sailings scheduled to depart during a declared public health emergency, even if they haven't fallen ill with COVID-19 or been a close contact of someone who tests positive for COVID-19. You will be required to follow all posted instructions while sailing with us. Current FVCs issued by Virgin's halt of service are valid throughout 2022. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Guests will be asked to access the Safety Brief via the Virgin Voyages mobile app or the in-cabin tablet once onboard the ship. Heres a peek. 3. Are you booked on an upcoming cruise but worried a case of COVID-19 could derail your plans? If you book a cruise with MSC Cruises through May 31, 2022, and the voyage departs through March 31, 2023, you can change your booking up to 48 hours prior to your sailing date if you decide that you cant or dont want to embark. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. Sailors will be departing, and arriving back home, from our very own, gorgeous Terminal V located at 718 N Cruise Blvd, Miami, FL 33132. For more information, see the Cancellation Policies section on the Virgin Voyages terms and conditions page. For an explanation of our Advertising Policy, visit. It certainly pays to know what refund you can expect and how to claim it. Planning a cruise? Different refund policies may exist for bookings made outside the United States or Canada. Virgin Voyages is not responsible for any representations or conduct of your travel agent, including, but not limited to, failure to remit your deposit or other funds to Virgin Voyages, for which you shall at all times be liable to Virgin Voyages, or any failure to remit a refund from Virgin Voyages to you. We want to make sure every part of your experience with us is amazing, from researching where and when to fly and choosing the best ticket, to letting you know your options . Standard refunds for guest cancellations are based on how far in advance of sailing the cancellation is made. If you've got a question about your Virgin Atlantic Holidays booking or Virgin Atlantic flight, you'll find the answer here. Within 60 in Economy. Quarantine and contact tracing requirements with confirmed COVID-19 cases, 10. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. COVID-19 antigen testing prior to boarding. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. 1. Everything you need to complete and submit before you get to the port. Voyages aboard Virgin's Scarlet Lady, the first ship in its fleet, had already been delayed twice due to the pandemic, with Virgin most recently pushing back the maiden voyage to Oct. 16, Cruise . Our biggest priority is keeping our Crew and Sailors healthy, and we want you to feel confident when you set sail with us. We may desire to use such imagery/footage in our marketing or promotional materials in print, on television, on our website, on our social media sites, or other media. 1:03. Required pre-flight COVID tests on disembarkation, 1. If you have paid in full, the amount will be issued in the form of FCC. royal caribbean covid cancellation policy royal caribbean covid cancellation policy (No Ratings Yet) . Passengers who booked by March 31, 2022, for cruises departing on or before Sept. 30, 2022, are protected by Royal Caribbean's Cruise With Confidence policy, which entitles them to 100% of the cruise fare paid in the form of FCC if they cancel for any reason. Related: A Disney cruise vs. a visit to Disney World during the pandemic. As the world changes, were evolving our practices and testing protocols as well. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Travel and entry requirements Your first stop for everything you need to know about travelling to and from Australia. But you do have the option to transfer, sell, or otherwise have someone go in your place up to 48 hours before your Voyage. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. All our Sailors are accountable for making plans after disembarkation from the ship they must get all the appropriate tests and medical clearances that their home country requires prior to flying home. This site does not include all credit card companies or all available credit card offers. Virgin Atlantic Covid Flexibility Policy Issued 1 June 2022 From the start of the pandemic we quickly adjusted our policies for flight and package holiday bookings to provide as much flexibility as possible for our customers, including unlimited fee-free changes, recognising that Covid-19 created uncertainty for international travel. Find out how here. Submit an insurance claim if travel protection (aka travel insurance) was purchased. Editors note: This post has been updated with new information. Refunds will be returned to the original form of payment, less any nonrefundable deposits or cancellation fees, which will be returned in the form of FCC to be used on a future booking. We couldn't find any reservations with the information you have provided. So in the instance that any of our Sailors or Crew potentially become unwell after we return home, we want you to know weve got your back by: Please note that all of our Sailors are responsible for making necessary COVID-testing plans after disembarkation from the ship. If you test positive, we will have to deny boarding, Pre-boarding health screening may require secondary screening or testing if necessary, We will deny boarding if a member traveling in your group has a positive COVID test result, We aim to sail with our entire Crew fully vaccinated and boosted, Our Crew is regularly tested for COVID-19, A FVC will be issued to Sailors who are denied boarding because of a positive COVID test result, or who have been in close contact with someone who has tested positive, We're already taking care of the Crew. Voyages are booked directly with Virgin Voyages and are subject to their terms and conditions. Masks may be required during embarkation and disembarkation and at ports depending on local recommendations. Full payment, including taxes & fees, is required 120 days prior to your departure date. They will receive 100% of the cruise fare paid to the original form of payment, minus any penalties or nonrefundable fees, which will be returned in the form of FCC to be used to book a future voyage with the line. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. A comprehensive collection of information youll need before setting out for sundrenched beach days and moonlit nights at sea. If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. The current welcome offer on this card is quite lucrative. Head over to our Sailor App to sign the acknowledgment form. During the voyage, weve implemented best practices around sanitation, physical distancing, limited occupancy, and health checks for everyone on board. For assistance, please call 1-800-430-5308, or in the UK +44-20-800-3688912. TPG values it at $1,600. Change to a new Voyage date up to 1 year after original Voyage date. We further reserve the right to correct or change these Additional Terms & Conditions, the Ticket Agreements, or website, with or without notice. Per person taxes and fees will be refunded to the credit card on file. When you arrive at the port and check-in at the terminal, youll be able to pick up The Band and start your vacation with digital (sea) breeze. Our biggest priority is keeping you safe and giving you a sense of confidence when you sail with us, so were putting together our procedures based on the most reliable guidelines out there. Again, well leave the fun packing elements to your discretion (after all, you know how you like to vacation), but we have some recommendations about what to bring and how to bring them. Get expert advice, insider tips and more. Virgin calls their FCCs Future Voyage Credits or FVCs. While we seek to provide reasonable protection for your comfort and safety on board our vessels, we cannot guarantee freedom from all risks associated with war, terrorism, crime, or other potential sources of harm. We may have special offers in place, so click here or the Offer Terms and Conditions link above (both link to the same place). Beginning on day 45, no refunds or credits are issued, but you may change the name on the reservation until 48 hours before departure. Due to the risks inherent in travel by sea, if a Guest has any special medical, physical or other requirements, the Guest, the Guests travel agent, or any person booking on Guests behalf is requested to inform us at the time of booking of any special need or other condition for which Guest or any person in Guests care may require medical attention or accommodation during the Voyage, or for which the use of a wheelchair or service animal is contemplated or necessary. Our pre-boarding screening policies and communications, 3. Virgin Voyages. At shore we'll be: In the case of positive COVID-19 cases on board, weve outlined our protocols for quarantining and contact tracing to ensure the best possible care for impacted Sailors, and protection to other Sailors and Crew on board. Please head to our Sailor Appto complete the health-check form at least 24 hours before embarkation. Related: Heres what to consider if youre thinking about booking future travel now. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Guests requiring such specialized care, or Guests experiencing a medical emergency, may be evacuated to shore at their expense. Once you check in, youll receive your Band and board the ship. Having neurological conditions, such as dementia, can make you more likely to get severely ill from COVID-19. For Sailors who test positive for COVID-19 or refuse to quarantine. Cruisers who cancel without one of the above qualifications will be reimbursed based on the line's standard cancellation policy. We will look after you if you test positive for COVID on board. Upon arrival, all Sailors are required to fill out a health declaration (aka the health check form). 0:00. Learn more. From day 120 to day 46 prior to sailing, there is no refund, but you may reschedule your cruise to another sailing within one year of the original sailing date or opt for a certificate for future cruise credit. Virgin Voyages cannot accept Guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during, the voyage. Related: Heres a first look at Celebritys new Celebrity Apex. Virgin Voyages will have no further responsibility toward Guest in this instance; the cost of return to the port of embarkation or Guests home will be borne by the Guest. The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. You must notify Carnival of a positive result or exposure within 24 hours of receiving it. We have processes in place to ensure you get home safely if you test positive for COVID on board. Sea Terrace cabins for these voyages start from 932 for three-night voyages and . A Guest found smoking anything, to include vapes, in their room (including balcony) or other non-designated areas onboard, agree to a $500 fee to be added to their onboard account, and may be disembarked from the Voyage, which may be at a port of call. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. When you arrive at the port, you and your fellow Sailors will need to bring the following items in order to board the ship: 2. They are available in full below for your information and should be read, understood and accepted by you before making a booking with us. Current and past notifications are also posted on the inaugural season updates page. What to expect on the day of your voyage. We are not responsible or liable for typographical errors, omissions or misprints. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Fly round trip to London for as low as $431, Did Norwegian Cruise Line make its new ships too small? A detailed breakdown of everything were doing to keep our Sailors and Crew healthy and safe as we hit the high seas. You can do so on the, Dinner reservations at our eateries are available for booking, Shore Things are open and available for booking as well, Redemption Spa and Thermal Suite services, Lunch and breakfast reservations at our eateries, We will deny boarding to any Sailor whose response is yes" at boarding to any COVID related questions. Well offer you a prorated daily Voyage Credit for the voyage days youve missed due to COVID. By sailing with Virgin Voyages you voluntarily assume all risks related to exposure to COVID-19. TheU.S. Department of StateandU.K. Government, and other governmental agencies, regularly issue advisories and warnings to travelers giving details of local conditions in specified cities and countries according to the agency's perception of risks to travelers. We will seek your express consent before doing so. Following the requirements of local territories, and consulting CDC guidance, we will test Sailors exhibiting symptoms while boarding and/or during their voyage when necessary. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. They will have expiration dates, usually one year from the cancelled voyage if you cancelled. Beyond that, it becomes non-refundable. Yes, I want to receive emails from Virgin Voyages. Claims must be made directly to your insurance company. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements. Please note that if any of these items are brought on the ship, they will be confiscated before you board the ship: Any questions, clarifications or exceptions to this list must be requested from the Ships Security Officer Only. But lets get down to the details of exactly what that will look like: Below you can find a detailed list of everything were doing to keep it clean and ship shape by: From keeping the ship fresh with optimal air flow to high-tech purification systems, were keeping it all flowing by: Our Crew members receive regular tests and health checks. Rather than cancel, booked passengers on departures through May 31, 2022, can instead choose to change their sailing date at no cost if it's done at least 15 days prior to the embarkation date. If you must cancel the cruise: It's important to remember that 7-day cutoff on your deposit. In the case of any conflict between these Additional Terms & Conditions and the relevant Ticket Contract, the relevant Ticket Contract will prevail. Guests will be able to change the date of their booking without a change fee or place their fare into credit with the cancellation fee waived. Yes, I want to receive emails from Virgin Voyages. Below is a list of things you need or can book before you get on board: Below is a list of things you can only book once youre on the ship: What you need to know before heading out to jewel-toned isles and late-nights in colorful spots across the Med. In those cases, you will be offered either a future cruise credit equal to at least the amount you paid, a refund to your original form of payment or a combination of the two. What happens if a Sailor tests positive at the terminal? Depending on the reason for cancellation, you may be able to reclaim any unrefunded money (less any applicable excess) under the terms of your travel insurance policy. Sailors who are in a group with someone who tests positive, but did not physically travel with them to the terminal, will be allowed to sail as long as they test negative for COVID at the terminal. Confident when you set sail with us opinions are our own, and have been... 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